Tuesday Jan 12, 2021
10:00 AM - 11:00 AM PST
Tuesday, January 12th
10:00 am - 11:00 am
Free to chamber members
Arayia Harley
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Customer Experience journey maps help to visualize what customers think about their interaction with your organization. They help you step in the shoes of your customers to empathize with their experiences. This workshop will help you build a visual to identify and fill gaps between the experiences customers believe are important, and the value they believe you provide.
In this workshop we will discuss:
Printed courtesy of www.kentchamber.com/ – Contact the Kent Chamber of Commerce for more information.
524 West Meeker Street, Suite 1, Kent, WA 98032 – (253) 854-1770 – info@kentchamber.com